Privacy Policy

Privacy Policy

Effective date: 24.9.26
Website: LiveGoals.co.za

1. Controller and contact details

LiveGoals.co.za is the controller of personal data processed for the LiveGoals publishing activities described in this Policy.  Our registered office is 27 Mount Street Upper, Dublin 2, D02 F890, Ireland.

For privacy questions or to exercise a right, email [email protected], marking your message “Privacy request”, or write to the registered office.

This Policy explains our processing under the General Data Protection Regulation, the Irish Data Protection Act 2018 and applicable Irish electronic-privacy rules. It is an information notice, not a request for blanket consent. Simply visiting the Site does not constitute consent to optional tracking or marketing.

2. Our publishing activities

LiveGoals publishes sports information, betting analysis and commercial content. We are not a bookmaker and do not operate gambling accounts or handle player deposits, stakes or withdrawals.

We do not require gambling-account passwords, payment-card details or routine bookmaker identity-verification documents to provide our free publishing content. Do not send us these details. A proportionate identity check may separately be necessary to protect a privacy request or investigate misuse; it is not bookmaker onboarding.

Independent operators process information you provide to them under their own privacy notices. Our responsibility for any personal data we ourselves collect or disclose remains governed by applicable law.

3. Personal data and its sources

Depending on how you interact with us and the optional features you use you might disclose your name, email address, message and related correspondence when you contact us. Provide only information needed for the enquiry.

Subscriptions and choices
Email address, selected topics, subscription status and records of consent, objections and withdrawal, supplied through subscription or preference controls.

Technical and security information
IP address, request time, requested page, browser or device information, referring page and security events generated when the Site is requested.

Optional usage information
Pages viewed, interactions and cookie or similar identifiers where optional measurement or personalisation is enabled with the necessary consent.

Referral information
Publisher or campaign codes, click identifiers, referral times and limited conversion or commission information received from an affiliate network or operator. The actual fields are specified in the completed processing schedule.

Optional publishing accounts
Where an account feature is offered, the registration and preference information identified at collection and in the processing schedule. A publishing account is not a gambling account.

Some referral reports can relate to an identifiable person even where they use a number rather than a name. Pseudonymous data is not necessarily anonymous data.

We do not request health information or other special-category data for ordinary use of the Site. If correspondence contains unnecessary sensitive information, we restrict access and remove or redact it where appropriate. Any retention or further use of necessary sensitive information requires a specific lawful condition, such as necessity for a legal claim; it is not used for gambling marketing merely because it was volunteered.

4. Purposes and lawful bases

We use personal data only for an identified purpose and lawful basis.

Purpose
PurposeLawful basis and relevant interest
Deliver requested webpages and operate security, abuse prevention and essential diagnosticsLegitimate interests in operating a functioning, secure publishing service, subject to necessity and balancing against your rights. The separate cookie rules also apply.
Answer enquiries, investigate complaints and correct errorsLegitimate interests in responding to readers and maintaining accountable publishing; legal obligation where a particular law requires the processing.
Supply an optional account or user-requested featurePerformance of a contract, but only for processing objectively necessary to deliver that feature. Optional marketing is not necessary for that contract.
Send subscribed marketing newsletters or promotional messagesConsent. We record the relevant choice and provide withdrawal mechanisms.
Optional analytics, advertising personalisation and tracking-based affiliate attributionConsent where required for the stated purpose, including the relevant device-access consent. No optional tracking is justified merely as necessary to finance the Site.
Reconcile commissions and maintain business recordsLegitimate interests in accurate attribution and settlement of lawfully obtained referral records; legal obligation for records we must keep. This does not authorise collection without required tracking consent.
Manage legal claims, demonstrate compliance and honour objectionsLegitimate interests in establishing or defending rights and maintaining compliance evidence, or the applicable legal obligation where one exists.


5. Cookies and similar technologies

The Site can use cookies, local storage, pixels, link identifiers or similar technologies for the purposes described in its cookie information. Only technologies meeting the strictly necessary exemption operate without consent where Irish electronic-privacy rules apply.

Optional analytics, advertising and tracking technologies are not activated before the required consent. You can reject optional technologies or change your choice through Cookie settings. Withdrawal must be as easy as giving consent and applies to future consent-based processing.

The cookie inventory identifies each technology, provider, purpose and duration, together with relevant recipients. It distinguishes the life of a cookie from the retention of associated server-side data.

Calling a system “first-party”, “server-side”, “cookieless” or “reverse-proxy tracking” does not itself remove consent or GDPR obligations. We assess what information the implementation actually accesses, generates and shares.


6. Affiliate attribution

Some outbound links identify LiveGoals as the referring publisher. A general publisher code may not identify an individual, while a unique click ID, cookie ID or linked conversion record can constitute personal data.

Where attribution tracking is used, a network or operator may report a qualifying action so we can calculate or check commission. We use only the information needed for the disclosed purpose and distinguish individual-level reports from genuinely aggregated statistics.

Clicking a link is not automatically consent to unrelated profiling or marketing. Where consent is legally required for attribution technology or a further use, it must be obtained separately and with the necessary information.

The destination operator is responsible for processing it controls, such as its gambling registration and payment services. We remain responsible for our own collection and disclosures. Where we jointly determine a processing operation with another organisation, we identify the arrangement and make the essence of the allocation of responsibilities available as required by law.

7. Newsletters and direct marketing

We send electronic marketing where you have given the necessary consent. A subscription choice states whether the messages contain sporting tips, operator promotions or both, and the channel involved.

You can object to direct marketing at any time, including related profiling. Use the unsubscribe link in an email or contact [email protected]. We stop the relevant marketing and may keep a minimal suppression record so you are not inadvertently added again.

Unsubscribing from marketing does not prevent a necessary response to an enquiry, a privacy request or a genuine service or security notice. Such messages are not used to disguise promotional content.

Optional email-open pixels and individual engagement tracking are not treated as automatically authorised merely because you subscribe. Where used, they must be separately explained and operated on the required lawful basis and consent.

We do not treat a free-content subscription as permission for an independent bookmaker to send you its own marketing. Any such arrangement requires its own transparent and lawful basis.

8. Recipients and service providers

We disclose data only where necessary for a stated purpose and subject to the required safeguards. Relevant recipient categories can include hosting and security providers, email-delivery and support providers, consent-management services, analytics providers, affiliate networks and referred operators, and professional advisers or authorities where disclosure is justified or required.

Service providers acting as processors receive documented instructions and appropriate contractual obligations. Independent controllers are responsible for the processing they determine. Labels in a contract do not override the actual allocation of responsibilities.

A business sale or restructuring may involve limited disclosure to a prospective buyer and its advisers under confidentiality and data-protection safeguards. Any transfer of ongoing records must have a lawful basis and be communicated where required.


9. International transfers

Personal data may be accessed or processed outside the European Economic Area only under a lawful transfer arrangement. The completed processing schedule identifies the relevant destinations and safeguards for the services actually used.

Where applicable, a transfer may rely on a European Commission adequacy decision covering the destination or recipient. Otherwise, appropriate safeguards may include the Commission’s standard contractual clauses, together with the necessary assessment and supplementary measures.

We do not treat use of the Site or general acceptance of this Policy as consent to unrestricted international transfers. Contact [email protected] for information about the applicable safeguards or a copy, subject to legitimate redactions.


10. Retention

We retain personal data only for the period necessary for its stated purpose, including a justified legal or regulatory requirement. We do not keep identifiable browsing or referral histories indefinitely simply because they may be useful.


11. Your data-protection rights

Subject to the conditions in applicable law, you may request access to your data, correction of inaccuracies, erasure, restriction of processing and data portability. Portability applies to qualifying data processed automatically on the basis of consent or contract; it is not an unrestricted right to every internal record.

You may object to processing based on legitimate interests on grounds relating to your situation. You may object to direct marketing at any time, without giving a reason.

You may withdraw consent at any time. Withdrawal does not make earlier lawful processing unlawful and does not automatically require deletion of a minimal record that must lawfully be retained for a different purpose.

Email [email protected] to exercise a right. We normally respond within one month. Where the law permits an extension of up to two further months because of complexity or the number of requests, we explain the extension within the initial month.

Requests are normally free. A fee or refusal is considered only where the law permits it, with reasons. Any identity check will be proportionate; we do not routinely require a passport for a privacy request. Where we cannot identify a record from the information available, we explain what additional information is reasonably needed.

12. Automated processing

Security systems can automatically flag unusual traffic, and consented personalisation can use interactions to select content or advertising. These activities must remain within the purposes and safeguards disclosed for the relevant system.

We do not determine a reader’s gambling-account eligibility, accept or reject a wager, or settle gambling winnings. Those decisions belong to the independent operator.

13. Children and vulnerable readers

Our betting content and marketing are not directed at children. We do not knowingly enrol people under 18, or a higher applicable minimum age, in gambling-related marketing.

If we learn that a child has subscribed or supplied unnecessary personal data, we take appropriate steps to stop marketing and remove or restrict the data, retaining only what is lawfully needed to address the issue and prevent recurrence. A parent’s consent does not override restrictions on gambling-related services or advertising to children.

14. Security and incidents

We use technical and organisational measures appropriate to the risks, including access restrictions and suitable arrangements with service providers. Specific controls must reflect the data and systems involved.

No website can promise absolute security, but that does not reduce our legal obligations. We investigate personal-data incidents and notify the competent authority and affected individuals where the law requires.

15. External services

An external website or embedded service may process data for its own purposes. Its separate notice explains that processing. Optional embedded tracking is subject to the consent rules described above.

A link to another provider does not waive your rights against us for our own processing, nor does this Policy impose LiveGoals' liability terms on that provider’s independent activities.

16. Complaints and updates

You may complain to the Irish Data Protection Commission through https://www.dataprotection.ie/. You may also complain to another competent supervisory authority, including where you live or work or where the alleged infringement occurred. You do not have to complain to us first.

We update this Policy when our processing changes or information needs correction. The effective date identifies the applicable version. Material changes will be brought to your attention appropriately. A new processing purpose is assessed and explained before implementation, and any fresh consent required by law is obtained separately.